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Bouncing back from a hard fall can be tough - especially if you're not sure why things went sideways. David Farbman, the CEO of HealthRise Solutions, has some actionable insights on the subject. He sat down with Daily Fuel to discuss the steps we can take when trying to understand what went wrong, and how to prevent them from happening again.

before you get back to work...

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Your most unhappy customers are your greatest source of learning.
— Bill Gates
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